Cookies help us deliver our services. By using our services, you agree to our use of cookies. Learn more Got it

Menu

Home
Send your CV
Job Offers

Come to Lisbon and work for Netflix in GERMAN - 1006742

Permanent Full Time

Come to Lisbon and work for Netflix in GERMAN


If you are willing to move to sunny Lisbon and you are a native German speaker, this may be your job over there! Take your career to the stars by becoming a Customer Care Specialist for the leading entertainment platform #wearehiring

 

GERMAN Customer Service Support

The company

Welcome to the world’s leading internet entertainment service! With 167 million memberships in over 190 countries, Netflix is an American company that deals with the rental and production of films and series. From California to the world, Netflix stands by each subscriber, as the best partner to #stayathome Catch this opportunity, join the International Lisbon team and help their growing audience to enjoy content across a wide variety of genres and languages. 

 

Your role

You will be part of the Customer Service team, providing German-speaking inbound assistance to customers by telephone and e-mail. You will focus in building strong relationships with users, doing your best to create delighted customers.

 

This is your new job at Netflix Portugal if

- You are proficient in German and fluent in English

- You are happy to stay at least 12 months in sunny Lisbon

- You have availability to work 40 hours a week (possibly weekend)

 

Your day-to-day at work

- Provide German-speaking inbound customer service of existing Netflix customers by telephone and e-mail

- Assist in registering and using the extensive range of Netflix

- Clarificate payment, billing and free sample usage issues

- Help with streaming and selection of movies and series (streaming errors, internet connectivity errors, content issues, Internet performance)

- Support with the Netflix app

- Professional management of customer data, as well as handling of any other customer concerns


Keywords to success

- Passionate

- Efficient

- Team player

- People-oriented

- Positive

 

Benefits


- Remunerated training of approx. 10 days at the beginning of employment

- Competitive remuneration (including Christmas bonus, holiday pay, shift surcharge)

- Relaxed working atmosphere in the heart of lovely Lisbon

- Excellent global networking opportunities

- Multicultural environment that fosters your communicative skills and cultural awareness

- The Relocation program (only for international candidates) includes airport pick-up and administrative assistance with your registration in Portugal (also reimbursement of your initial flight expenses after 9 months of successful integration) 

- Accommodation in one of our company’s shared apartments

- Language courses


Move to the sunshine and take this kickstart for your international career.  Do you imagine yourself working at Netflix in your native language? Catch this opportunity and join a dynamic team of young professionals in Lisbon. We journey together! #cityjobbers


Apply Now