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Customer Service Representative (Dutch market) in Lisbon -100132

Fixed Term Full Time

Customer Service Representative (Dutch market) in Lisbon

We offer you an exciting job position to work for an international team and make new memories in the exciting city of Lisbon.

Customer Service Advisor in Lisbon

We are looking for Dutch speakers with great communication skills to provide high-quality customer satisfaction with this innovative team!. 

About the Company:

An American multinational cosmetics company. One of the world’s leading manufacturers of makeup, skincare, fragrance and hair care products. They have more than 25 brands sold in over 150 countries around the world. They use creativity and innovation to push the boundaries of beauty products. 

Your profile:

- You are fluent in Dutch and have a high level of English. 

- You have excellent listening and communications skills.

- Computer savvy.

- Interested in providing quality customer service.

- Open to learning all about customer care strategies and understanding of the company's products. 

- Able to 40 Hours per week from Monday to Saturday in rotating shifts.

- Experience in customer support is a plus.

- Customer-oriented. 

Your responsibilities:

- Provide outstanding customer experiences. 

- Resolve customer questions as quickly and efficiently as possible.

- Communicate with customers via telephone, email, live chat, messaging, social media, and in writing.

- Give advice, answer questions, and promote the brands in every interaction.

- Place orders.

- Work with other teams to ensure any issues are resolved for the consumer.


- Full-time position.

- Competitive salary.

- Fixed-term, renewable employment contract (with a duration of 12 months).

- Permanent employment contract after 2 years.

- Lots of holidays to go exploring.

- If you work on a Portuguese public holiday, you get an extra compensation day to use later.

- Paid initial training.

- Holiday and Christmas bonuses.

- Private health care insurance. 

- Be part of a multicultural, open-minded work environment.

- Work from a beautiful and modern office in Lisbon, close to public transportation.

- Relocation package (only available for international employees):

- Pick-up from the airport. 

- Administrative support to help you fully integrate in Portugal.

- Reimbursement of flight costs.

- Free annual flight home.

- Room accommodation in a company’s flat in Lisbon.

- Company events, team buildings, water sports and free language courses.

Take this career opportunity and be part of the success of a global brand. So what are you waiting for? Apply now!

Apply Now