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French speakers Customer Support in Lisbon! -103012

Fixed Term Full Time

French speakers Customer Support in Lisbon!

Fixed Term - Full time

Is your mother tongue French? Are you looking for a job in Portugal? We are looking for remote Customer Support, to assist users with general inquiries, and technical support issues via phone, email and chat.

Join a fast-growing credit web platform and gain privileged knowledge of the financial industry. Work from Lisbon and enjoy the great Portuguese lifestyle! Get the opportunity to advance in your career within the company and work at any of their sites around the world with intercompany mobility.

Customer Support (social media, chat, and e-mail)  based in Lisbon French Market

The company

Work for the only consumer credit web platform in Europe that owns a bank licence. This company provides an online platform designed to connect and facilitate financial transactions between lenders and borrowers without the intermediation of a traditional financial institution. The group has over 150 employees and has financed over €500 million in loans.

 Your profile

- Your mother tongue is French

- You are fluent in English (B2)

- You have excellent communication skills 

- You are comfortable working in a results-driven business environment

- You are an EU citizen / you have a valid work permit

- You have sales skills (social selling, active listening, negotiation skills) 

Your responsibilities

- Perform inbound and outbound calls to transform the online credits simulation into completed files 

- Advise and answer clients questions about the products and services 

- Manage emails of inquiries, incidents, and customers claims



- Work from home temporarily (due to COVID-19)

- 6 months fixed-term contract

- Full-time position (Monday to Friday)

- Competitive salary (14 monthly payments per year)

- Performance bonus

- Meal allowance

- Health insurance (after 6 months contract)

- Discounts in local businesses and much more

Relocation package (for candidates coming from abroad) 

- Accommodation in a shared flat for 6 months (discounted directly from the payslip)

- Flight reimbursement after 6 months

Do you have good negotiating and sales skills? Are you an empathic individual with great team spirit and upselling skills? If it sounds like you, apply now and work with adventurous people from all around the globe. Apply now and move to a dynamic, young, and multicultural team in sunny Lisbon!

Apply Now