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French-speaking Email Advisor for leading online bank in Lisbon - 1039132

Permanent Full Time

French-speaking email Advisor for leading online bank in Lisbon

Fixed-term Full-time 

Are you looking to start a career in finance and move to Lisbon? 

We are in search of native French-speakers to join a brokerage project and provide high-quality customer support. Empower your technical skills while gaining a privileged know-how of the digital stock market!  

French-speaking Customer Advisor (Lisbon Back Office)

About the Company:

Work for a pioneer and leader in online banking, brokerage and financial information. Focusing on simplicity, efficiency, security and low costs, this French firm was ranked the least expensive bank for the eleventh year in a row. They provide banking and investment products in an innovative way to more than 1.7 million customers.

Your Profile:

- Mother tongue French

- Great communication and interpersonal skills

- Formal and diplomatic personality

- Great time management 

- You are an EU resident, or you have a valid work permit

- Experience in technical troubleshooting is a plus, but not required!

Your Responsibilities:

- Provide excellent customer support for French-speaking clients, deliver relevant solutions about banking inquiries, primarily through email 

- Coordinate office activities and operations to secure efficiency and compliance to company policies and procedures

- Create and update records and databases with personnel, financial and other data

- Perform other tasks related to the banking activity, according to the needs of the project

What is in it for you?

- Competitive salary (14 monthly payments per year)

- Performance bonus

- 6 months fixed-term contract

- Full-time position (Monday to Saturday)

- Health insurance (after 6 months contract)

- Initial training to learn all the banking concepts and inner workings of the project

- Work in a modern office with an international atmosphere 

- Intercompany mobility

- Relocation package (only for candidates coming from abroad) 

- Shared accommodation 

- Flight reimbursement (after 6 months)

Work for an international brand ranked the best in Customer Relations in the banking sector. If it sounds like you, apply now! Move to sunny Lisbon and work in your native language!

Apply Now