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German-speaking Customer Advisor for a Social Media Marketplace company (Lisbon based) -15624

Permanent Full Time

German-speaking Customer Service for a Social Media Marketplace company (Lisbon based)


Fixed-term Full-time


Are you passionate about Social Media and you speak German? Great! We have a job offer for you. We are in search of native German-speakers to provide quality Customer Service for a leading marketplace. Empower your communications skills and gain a privileged know-how working for the world-loved Social Network.

 

Social Media Marketplace Customer Service with German (Lisbon based)

 

The Company 

 

Welcome to the leading Social Network that was founded in 2004 and claims to have more than a billion members. They give people the power to bring the world closer through apps and services. Their global teams are constantly iterating, solving problems, and working together to build community.

 

Your profile:


- German is your mother tongue, and you are fluent in English (B2)

- You are a problem-solving and solution-driven mentality

- You have some experience in customer service

- You have a positive, motivated mindset and excellent communication skills

- You are open-minded to change priorities and learn new processes

- You are available to work on rotational shifts from Monday to Saturday (08h-17h)


Benefits:


- Full-time position

- Fixed-term, renewable employment contract with an initial duration of 12 months and later extension for 12 months

- Possibility of permanent contract after 24 months

- Competitive salary 

- Lots of holidays to go exploring

- Paid initial training to guide you on your way to success

- Private health care insurance 

- Be part of a multicultural, open-minded work environment

- Work from a beautiful and modern office in Lisbon


Relocation package (only available for international employees)

- Pick-up from the airport 

- Administrative support to help you fully integrate in Portugal

- Reimbursement of flight costs

- Free annual flight home

- Room accommodation in a company’s flat in Lisbon

- Company events, team buildings, water sports and free language courses


Your Responsibilities:

 

- Reply to customers’ questions and concerns via emails in German and English

- Advise and assist customers at the moment of purchase

- Provide technical support with product usage, installation and synchronization of software and devices 

- Always ensure a high level of customer service

- You are motivated to work in a team-based, international environment where you’ll embrace different cultures, nationalities and languages

 

If you are a social media addict, and you are looking for a job in Lisbon, this is your next challenge. A creative international team awaits you, as well as the best opportunities to achieve your professional goals.


Apply Now