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German-speaking Customer Service Representative in Lisbon - 103023

Permanent Full Time

German-speaking Customer Service Representative in Lisbon!

Fixed-term Full-time

 

Would you like to work in the stunning capital city of Portugal? Apply to this job offer and make your move to one of the most charismatic and vibrant cities of Europe! We are looking for German speakers with excellent communication skills and a customer-centric mindset to join a multicultural team in Lisbon! Your relocation will be fully organized by the employer.

 

German-speaking Customer Service wanted in Lisbon

 

The company

 

Work for a multi-billion dollar corporation, founded in 1907 as a courier service in the United States. This is one of the most famous and valuable delivery services in the world, specializing in transportation, logistics, capital and e-commerce service. They manage the flow of goods, finance and information worldwide in more than 200 countries and territories every day.

 

The role

 

As a German-speaking Customer Advisor, you will answer customers' questions and concerns in your mother language, you will be responsible for identifying, analyzing and solving technical problems, and you will keep yourself updated about the company’s products and services.

 

This is your new job in Lisbon if

 

- You are proficient in German and fluent in English (written and spoken)

- You have excellent communication skills

- You are open to learn everything about customer care

- You are able to work in shift system (Monday to Friday)

- You are happy to live in Lisbon

- Some experience in a call centre is nice to have, but not mandatory

 

Your day to day at work

- You will be in contact with German-speaking customers by phone, email and live chat

- You will process the inbound calls related to the services offered by the company

- You will forward email of specific cases to other teams (English)

- You will process pickup requests

- You will provide information on deliveries and price inquiries and shipment tracking

 

Benefits

 

- Paid initial training

- Full-time position in a leading multinational company

- Renewable employment contract with an initial duration of 12 months

- Possibility of permanent employment after 24 months

- Competitive salary + bonus

- Private health insurance

- Work in a modern office at the Expo Atlântico branch.

- Relocation package including airport pick-up, administrative help with registration in Portugal, refund of initial flight expenses, accommodation in a room in a flat in Lisbon, and free annual flight to your home country in Europe

- Free Portuguese language courses

- Team events, water sports, soft trekking and much more

 

Does this job offer sound appealing to you?

Don’t let this opportunity pass you by, apply now in just a few clicks!

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