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German-Speaking Customer Service with Signing Bonus! - 100119

Fixed Term Full Time

German-Speaking Customer Service with Signing Bonus!


Are you passionate about Social Media and do you speak German? Great! 

We have a job offer for you. We are in search of native German speakers to provide quality Customer Service for a leading marketplace. 


Customer Service with German (Lisbon based)


Empower your communications skills and gain privileged know-how working for the world-loved Social Network.


About the Company:


Welcome to the leading Social Network that was founded in 2004 and claims to have more than a billion members. They give people the power to bring the world closer through apps and services. Their global teams are constantly iterating, solving problems, and working together to build community.


The Profile:


- German is your mother tongue, and you are fluent in English (B2)

- You are a problem-solving person and have a solution-driven mentality

- You have some experience in customer service

- You have a positive, motivated mindset and excellent communication skills

- You are open-minded to change priorities and learn new processes

- You are available to work on rotational shifts from Monday to Saturday (08h-17h)


Your responsibilities:


- Reply to customers questions and concerns via emails in German and English

- Advice and assist customers at the moment of purchase

- Provide technical support with product usage, installation and synchronization of software and devices 

- Always ensure a high level of customer service

- You are motivated to work in a team-based, international environment where you’ll embrace different cultures, nationalities and languages


Benefits:


- Full-time position

- Fixed-term, renewable employment contract with an initial duration of 12 months and later extension for 12 months

- Possibility of a permanent contract after 24 months

- Competitive salary 

- Signing Bonus

- Lots of holidays to go exploring

- Paid initial training to guide you on your way to success

- Private health care insurance 

- Be part of a multicultural, open-minded work environment

- Work from a beautiful and modern office in Lisbon

Relocation package (only available for international employees)

- Pick-up from the airport 

- Administrative support to help you fully integrate in Portugal

- Reimbursement of flight costs

- Free annual flight home

- Room accommodation in a company’s flat in Lisbon

- Company events, team buildings, water sports and free language courses


This fantastic opportunity allows you to develop your career further and be part of a big technology project. If you feel like you meet the requirements and are willing to join a great team, apply to this offer!

Apply Now